Compare payment methods, availability conditions, and operational notes to reduce checkout confusion and failed payments.
| Method | Who Can Use | When It Appears | Notes |
|---|---|---|---|
| M-Pesa / Online Paystack | Eligible shoppers | During checkout when published | Secure online flow; may complete after order creation |
| Wallet | Logged-in users with enough balance | When wallet covers full order total | Fast checkout from stored value |
| Coins | Users with enough coin balance | When coins can cover required total | 1 coin = 1 KES; cannot combine with coupons |
| BNPL | Eligible users | When BNPL is enabled and available | Flexible repayments over 90 days |
| Cash on Delivery | Eligible delivery zones | Location-based visibility | Example restriction: Nairobi CBD only |
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