Product Guide
How VaaBay works
This page explains the full customer journey so you know what to expect at each step, from browsing to delivery, returns, rewards, and support.
Browse by category, brand, tags, or search filters.
Save products to wishlist, compare items, and read reviews.
Start ShoppingEnter codes at checkout before placing your order.
Codes may have expiry, minimum spend, and usage limits.
One discount source per order is applied.
View CouponsConfirm shipping address and delivery speed first.
Cash on Delivery is currently limited to Nairobi CBD orders.
For online methods, secure payment opens after order creation.
Go to CheckoutEarn about 5% in coins on eligible paid orders.
1 coin = 1 KES and coins are usable on VaaBay orders.
Coins cannot be combined with coupon discounts.
My CoinsTop up wallet and use it when balance covers full order total.
Paid order refunds and approved returns can credit your wallet.
Payout requests can be submitted from your wallet page.
My WalletFirst eligible order can receive about 4% off items.
Approved affiliate codes can also unlock referral discounts.
Checkout automatically keeps the better discount when applicable.
Affiliate ProgramAfter order confirmation, you receive a tracking number.
Track delivery progress from pending to delivered states.
Order history is available in your account area.
Track OrderDelivered orders can request return within 7 days.
Rejected or cancelled payouts are restored to balance when applicable.
Account and payment data are handled with secure flows.
Returns PolicyApply for approval, share your code, and earn commission on valid orders.
Track earnings, payouts, and competition standings from dashboard.
Minimum payout and commission are controlled by site settings.
Current minimum payout: KSh 200
Apply as Affiliate